Question 1

When unwelcome sexual conduct has the purpose or effect of unreasonably interfering with job performance or creating an intimidating or offensive work atmosphere,it is known as

Accepted Answer

A)  quid pro quo harassment.
B)  an occupational hazard.
C)  performance reciprocity.
D)  hostile environment.
E)  a glass ceiling.F) A) and B)
G) B) and C)

Question 2

Scenario C: Jordan is a candidate for a research position with Southwestern Fine Chemicals.Though well-qualified for the job,he has a hearing impairment.Despite private concerns about the prospective employee's disability,the manager decides to hire Jordan.
-In order to comply with the Americans with Disabilities Act Amendments Act (ADAAA) and help Jordan accommodate his impairment,the company should provide him with

Accepted Answer

A)  assistive technology.
B)  technical support services.
C)  support groups.
D)  a virtual workplace.
E)  a personal assistant.F) None of the above
G) B) and D)

Question 3

Monolithic organizations have a more diverse employee population and take steps to involve persons from different cultural backgrounds.

Accepted Answer

A) True 
 B)False

Question 4

Work team diversity promotes creativity and innovation because people with different backgrounds

Accepted Answer

A)  value creativity and innovation.
B)  require creative efforts to bring out their productivity.
C)  hold different perspectives on issues.
D)  are more homogeneous.
E)  increase the likelihood of groupthink.F) All of the above
G) A) and C)

Question 5

The largest unemployed minority population in the United States is ________.Less than 20 percent of people in this group are employed,compared with more than 60 percent for the population as a whole.

Accepted Answer

A)  Hispanics.
B)  African Americans.
C)  people with disabilities.
D)  immigrants.
E)  Asians.F) D) and E)
G) B) and D)

Question 6

Managing diversity encourages managers to see the variety of differences between people in the workplace as a potential source of

Accepted Answer

A)  troubled relations.
B)  proactive recruitment.
C)  competitive advantage.
D)  positive media attention.
E)  discrimination lawsuits.F) B) and D)
G) All of the above

Question 7

Higher-level managers who help ensure that high-potential people are introduced to top management and socialized into the norms and values of the organization are called

Accepted Answer

A)  mentors.
B)  operational managers.
C)  support groups.
D)  system accommodators.
E)  arbitrators.F) All of the above
G) A) and E)

Question 8

Scenario A: Antonia and Monique,colleagues who are both having problems at work,relate their experiences to each other.Antonia speaks of a conversation with her immediate supervisor in which he tells her that if she spends a night with him the next time they take a business trip together,he will recommend her for a promotion.Monique has a different situation.She works in an area of the office where there are few women.Her colleagues consistently make lewd remarks about her body and have shown her pornographic pictures.
-In Scenario A,Monique is a victim of

Accepted Answer

A)  gender discrimination.
B)  a sexualized workplace.
C)  quid pro quo harassment.
D)  a hostile environment.
E)  the glass ceiling.F) C) and D)
G) A) and E)

Question 9

One possible explanation for why women tend to earn less than men is that women tend to not be as ________ as men.

Accepted Answer

A)  trained and competent
B)  academically accomplished
C)  hard-working and persistent
D)  successful at performance evaluations
E)  effective at negotiating payF) B) and E)
G) D) and E)

Question 10

In monolithic organizations,conflict between groups is

Accepted Answer

A)  high.
B)  nonexistent.
C)  low.
D)  ignored.
E)  favored.F) C) and E)
G) All of the above

Exam 11: Managing the Diverse Workforce

Correct Answer
verified

The largest unemployed minority population in the United States is ________.Less than 20 percent of people in this group are employed,compared with more than 60 percent for the population as a whole.

Correct Answer
verified

Correct Answer
verified

Managing diversity encourages managers to see the variety of differences between people in the workplace as a potential source of

Correct Answer
verified

Work team diversity promotes creativity and innovation because people with different backgrounds

Correct Answer
verified

Monolithic organizations have a more diverse employee population and take steps to involve persons from different cultural backgrounds.

Correct Answer
verified

When unwelcome sexual conduct has the purpose or effect of unreasonably interfering with job performance or creating an intimidating or offensive work atmosphere,it is known as

Correct Answer
verified

One possible explanation for why women tend to earn less than men is that women tend to not be as ________ as men.

Correct Answer
verified

In monolithic organizations,conflict between groups is

Correct Answer
verified

Higher-level managers who help ensure that high-potential people are introduced to top management and socialized into the norms and values of the organization are called

Correct Answer
verified

Exam 11: Managing the Diverse Workforce

Correct AnswerverifiedShow Answer

The largest unemployed minority population in the United States is ________.Less than 20 percent of people in this group are employed,compared with more than 60 percent for the population as a whole.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Managing diversity encourages managers to see the variety of differences between people in the workplace as a potential source of

Correct AnswerverifiedShow Answer

Work team diversity promotes creativity and innovation because people with different backgrounds

Correct AnswerverifiedShow Answer

Monolithic organizations have a more diverse employee population and take steps to involve persons from different cultural backgrounds.

Correct AnswerverifiedShow Answer

When unwelcome sexual conduct has the purpose or effect of unreasonably interfering with job performance or creating an intimidating or offensive work atmosphere,it is known as

Correct AnswerverifiedShow Answer

One possible explanation for why women tend to earn less than men is that women tend to not be as ________ as men.

Correct AnswerverifiedShow Answer

In monolithic organizations,conflict between groups is

Correct AnswerverifiedShow Answer

Higher-level managers who help ensure that high-potential people are introduced to top management and socialized into the norms and values of the organization are called

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
verified

Correct Answer
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