Question 1

The _______________ approach to managing IT human resources is to develop evolving workgroups that are organized around emerging IT-intensive business initiatives, with little explicit delegation of tasks.

Accepted Answer

The answer of The _______________ approach to managing IT human...

Question 2

A trend toward downsizing prompted a move back toward IT decentralization by many business firms.

Accepted Answer

A) True 
 B)False

Question 3

By connecting their businesses to the online infrastructure of the Internet, companies can generally do all of the following except:

Accepted Answer

A)   Expand their markets
B)   Reduce communications and distribution costs
C)   Improve their profit margins without massive outlays for new telecommunications facilities
D)   Reduce the number of direct competitorsE) B) and C)
F) A) and D)

Question 4

All of the following changes have created an urgent need for centralization except:

Accepted Answer

A)   The Internet boom inspired businesses to connect to multiple networks
B)   Companies put essential applications on their intranets, without which their businesses could not function
C)   Maintaining PCs on a network is very, very expensive
D)   The number of qualified software programmers and PC repair technicians is dwindlingE) B) and C)
F) None of the above

Question 5

The growth of services offshoring in information systems is linked to the availability of large amounts of reliable and affordable _______________ infrastructure.

Accepted Answer

The answer of The growth of services offshoring in information...

Question 6

Today, few organizations still establish or enforce policies for the acquisition of hardware and software by end users and business units.

Accepted Answer

A) True 
 B)False

Question 7

According to the text, many countries view the process of transborder data flows as violating their laws for all the reasons, except:

Accepted Answer

A)   national sovereignty
B)   privacy legislation
C)   laws designed to protect the local IT industry from competition
D)   anti-terrorist security precautionsE) A) and B)
F) C) and D)

Question 8

Which of the following is a business driver for global IT?

Accepted Answer

A)   Unique assembly line hardware
B)   Isolated work unit software
C)   Global collaboration
D)   Regional employeesE) A) and D)
F) A) and C)

Question 9

Information technology today is viewed as a helpful, but non-essential component of business success.

Accepted Answer

A) True 
 B)False

Question 10

According to the text, taking a _______________ approach to technology may sacrifice match-with-business needs for vendor homogeneity and technology platform choices.

Accepted Answer

The answer of According to the text, taking a _______________...

Question 11

The chief information officer is a(n)  _______________ level IT manager.

Accepted Answer

A)   tactical
B)   strategic
C)   operational
D)   departmentalE) A) and C)
F) None of the above

Question 12

Which of the following would be associated with an international e-business strategy?

Accepted Answer

A)   Customer segmentation and dedication by region and plant
B)   Global supply chain and logistics
C)   Some cross regionalization
D)   Horizontal integrationE) All of the above
F) A) and B)

Question 13

According to the text, taking a _______________ approach means that matching business needs takes precedence over commitment to technology platform choices and vendor homogeneity.

Accepted Answer

The answer of According to the text, taking a _______________...

Question 14

Most multinational companies have all of the following except:

Accepted Answer

A)   Global financial budgeting
B)   Satellite-based communication systems
C)   Office automation systems, such as fax and e-mail
D)   Global cash management systemsE) B) and C)
F) A) and D)

Question 15

The decentralization of information services within an organization was prompted by which of the following?

Accepted Answer

A)   The development of supercomputers
B)   The development of microcomputers and distributed client/server networks at the corporate, department, and workgroup level
C)   The development of mainframe computers and centralized computer centers
D)   The development of telecommunicationsE) A) and B)
F) B) and C)

Question 16

Whether you plan to be an entrepreneur and run your own company, a manager in a corporation, or a business professional, managing information systems and technologies will be one of your major responsibilities.

Accepted Answer

A) True 
 B)False

Question 17

Senior management needs to be involved in critical business/IT decisions. Which of the following is not such a decision?

Accepted Answer

A)   What security and privacy risks are acceptable?
B)   How good do our IT services need to be?
C)   Which hardware platform do we centralize on?
D)   Who do we blame if an IT initiative fails?E) None of the above
F) A) and B)

Question 18

Common definitions are hard to develop; a "sale" in the United States may be known as an "order booked," an "order scheduled," or an "order produced" in other countries.

Accepted Answer

A) True 
 B)False

Question 19

The United States is having trouble getting cooperation from European nation-states when it comes to cyber legislation and law enforcement.

Accepted Answer

A) True 
 B)False

Question 20

The consequence of failing to establish how good IT services really need to be is:

Accepted Answer

A)   The company may fail to develop an IT platform that furthers its strategy, despite high IT expenditures
B)   Excessive technical and process standardization limits the flexibility of business units
C)   IT is overwhelmed with projects that have little companywide value
D)   The company may pay for service options that, given its priorities, aren't worth the moneyE) A) and D)
F) A) and C)

Exam 14: Enterprise and Global Management of Information Technology

A trend toward downsizing prompted a move back toward IT decentralization by many business firms.

Correct AnswerverifiedShow Answer

According to the text, many countries view the process of transborder data flows as violating their laws for all the reasons, except:

Correct AnswerverifiedShow Answer

Which of the following would be associated with an international e-business strategy?

Correct AnswerverifiedShow Answer

Common definitions are hard to develop; a "sale" in the United States may be known as an "order booked," an "order scheduled," or an "order produced" in other countries.

Correct AnswerverifiedShow Answer

The decentralization of information services within an organization was prompted by which of the following?

Correct AnswerverifiedShow Answer

According to the text, taking a _______________ approach means that matching business needs takes precedence over commitment to technology platform choices and vendor homogeneity.

Correct AnswerverifiedShow Answer

By connecting their businesses to the online infrastructure of the Internet, companies can generally do all of the following except:

Correct AnswerverifiedShow Answer

Information technology today is viewed as a helpful, but non-essential component of business success.

Correct AnswerverifiedShow Answer

The _______________ approach to managing IT human resources is to develop evolving workgroups that are organized around emerging IT-intensive business initiatives, with little explicit delegation of tasks.

Correct AnswerverifiedShow Answer

The United States is having trouble getting cooperation from European nation-states when it comes to cyber legislation and law enforcement.

Correct AnswerverifiedShow Answer

Whether you plan to be an entrepreneur and run your own company, a manager in a corporation, or a business professional, managing information systems and technologies will be one of your major responsibilities.

Correct AnswerverifiedShow Answer

Today, few organizations still establish or enforce policies for the acquisition of hardware and software by end users and business units.

Correct AnswerverifiedShow Answer

Most multinational companies have all of the following except:

Correct AnswerverifiedShow Answer

Senior management needs to be involved in critical business/IT decisions. Which of the following is not such a decision?

Correct AnswerverifiedShow Answer

The consequence of failing to establish how good IT services really need to be is:

Correct AnswerverifiedShow Answer

Which of the following is a business driver for global IT?

Correct AnswerverifiedShow Answer

The growth of services offshoring in information systems is linked to the availability of large amounts of reliable and affordable _______________ infrastructure.

Correct AnswerverifiedShow Answer

The chief information officer is a(n) _______________ level IT manager.

Correct AnswerverifiedShow Answer

According to the text, taking a _______________ approach to technology may sacrifice match-with-business needs for vendor homogeneity and technology platform choices.

Correct AnswerverifiedShow Answer

All of the following changes have created an urgent need for centralization except:

Correct AnswerverifiedShow Answer

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