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Assume that 25 samples of 50 each are taken and the total number of defectives is 34.Find the LCL and UCL for the p chart.


A) [.0134,.0410]
B) [0,.0962]
C) [.0042,.0502]
D) [.0239,.0304]

E) B) and C)
F) None of the above

Correct Answer

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A goal of statistical process control is continuous process improvement.

A) True
B) False

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How well a process is able to meet the requirements set forth by the process design is called the quality of _____________.


A) performance
B) conformance
C) design
D) control

E) None of the above
F) B) and C)

Correct Answer

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In 25 samples of 100 units each,75 units were found to be defective.Find the appropriate UCL and LCL for the p chart.


A) 0 to .0642
B) 0 to .0828
C) 0 to .0812
D) .0129 to .0471
E) 0 to .1324

F) All of the above
G) B) and D)

Correct Answer

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_________ is the set of international standards on quality management and quality assurance systems.It establishes processes for assuring that goods and services offered by the company meet a consistent level of quality acceptable to customers.


A) Control Charting
B) SQC
C) ISO 9000
D) ASQC

E) None of the above
F) A) and B)

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When using When using   and R charts to analyze and improve a process,first,the    chart is analyzed and the necessary action(s)to correct assignable causes of variation is (are)taken before the R chart is analyzed. and R charts to analyze and improve a process,first,the 11ec8fed_982f_245d_bdf7_67e431980607_TB2569_11 chart is analyzed and the necessary action(s)to correct assignable causes of variation is (are)taken before the R chart is analyzed.

A) True
B) False

Correct Answer

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Sources of process variations that are inherent to the process design are called ___________ causes of variation.


A) common
B) assignable
C) unusual
D) expected

E) A) and B)
F) A) and D)

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The number of estimated process standard deviations between and the closest specification limit is the _____________ of the process.


A) sigma level capability
B) leeway
C) mean
D) capability

E) A) and C)
F) C) and D)

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A sequence of steadily decreasing points on a control chart is called run down.

A) True
B) False

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How well a product or a service performs in the marketplace is called the quality of ______________.


A) performance
B) conformance
C) design
D) control

E) A) and C)
F) A) and B)

Correct Answer

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If If  = 5.2,   = ) 3,and n = 4,calculate the natural tolerance limits. A)  [5.054,5.346] B)  [4.3,6.1] C)  [4.806,5.594] D)  [4.763,5.637]= 5.2, If  = 5.2,   = ) 3,and n = 4,calculate the natural tolerance limits. A)  [5.054,5.346] B)  [4.3,6.1] C)  [4.806,5.594] D)  [4.763,5.637]= ) 3,and n = 4,calculate the natural tolerance limits.


A) [5.054,5.346]
B) [4.3,6.1]
C) [4.806,5.594]
D) [4.763,5.637]

E) None of the above
F) All of the above

Correct Answer

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A ___________ is a set of process observations that are examined for the purpose of constructing control charts.


A) subgroup
B) sample
C) zone
D) list of common causes

E) A) and B)
F) A) and C)

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A cause-and-effect diagram enumerates the potential causes of an undesirable effect on the process to discover sources of process variation and to identify opportunities for process improvement.

A) True
B) False

Correct Answer

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In 20 samples,there are 80 units defective.If each sample consists of 100 units,find the appropriate UCL and the LCL for the p chart.


A) [.0269,.0531]
B) [.0204,.0596]
C) [.0380,.0420]
D) [0,.0988]

E) A) and B)
F) B) and D)

Correct Answer

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When a process is influenced only by common causes of variation,


A) the process may also be influenced by assignable causes of variation.
B) many plot points on a control chart will be outside the control limits.
C) the process is always capable of meeting customer requirements.
D) the process is in statistical control.
E) the process is never capable of meeting customer requirements.

F) C) and D)
G) C) and E)

Correct Answer

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A sequence of steadily increasing plot points on a control chart is referred to as ___________.


A) funneling
B) a run up
C) a cycle
D) out of control

E) All of the above
F) None of the above

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Process leeway is the distance between natural tolerance limits and control limits.

A) True
B) False

Correct Answer

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Control charts are used to reduce common causes of variation.

A) True
B) False

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If a process is only influenced by common causes of variation,we can state that the process is in statistical control.

A) True
B) False

Correct Answer

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If a manufacturing process is in statistical control,it means that the process is capable of producing products that meet the needs of the customers.

A) True
B) False

Correct Answer

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