Question 1

Among the four skills most desired by employers are active listening and critical thinking.

Accepted Answer

A) True 
 B)False

Question 2

In being hired for a job, the most important factor is likely to be _____, but to be promoted, a person needs _______.

Accepted Answer

A)   Hard skills; soft skills
B)   Soft skills; hard skills
C)   Hard skills; technical skills
D)   Soft skills; team skills
E)   Team skills; technical skillsF) A) and E)
G) A) and B)

Question 3

The productive potential of an individual's knowledge, skills, and experiences is known as:

Accepted Answer

A)   Human capital
B)   Social capital
C)   Ethical capital
D)   Credibility
E)   Soft skillsF) D) and E)
G) C) and E)

Question 4

Research has shown that:

Accepted Answer

A)   Person factors influence a person's performance more than environmental factors
B)   Environmental factors influence a person's performance more than person factors
C)   Person and environmental factors influence a person's performance equally
D)   A person's behavior and performance are a function of interdependent person and environmental factors
E)   Neither person nor environmental factors significantly influence behavior or performanceF) A) and C)
G) None of the above

Question 5

Jonathan decides that rather than hire an employee to replace someone who left, he will eliminate the position. Jonathan is:

Accepted Answer

A)   Resolving the problem
B)   Solving the problem
C)   Dissolving the problem
D)   Ignoring the problem
E)   Avoiding the problemF) D) and E)
G) A) and E)

Question 6

Revealing information to management or to the authorities about unethical behavior in an organization is called ethical problem solving.

Accepted Answer

A) True 
 B)False

Question 7

Soft skills are job specific; they are useful only in certain jobs.

Accepted Answer

A) True 
 B)False

Question 8

The greatest benefit of a college education is developing problem-solving and critical thinking skills.

Accepted Answer

A) True 
 B)False

Question 9

The first step in problem solving is to identify the concepts or theories that should be used to solve the problem.

Accepted Answer

A) True 
 B)False

Question 10

OB includes all but one of the following. Which one?

Accepted Answer

A)   Managing yourself
B)   Managing peers
C)   Managing bosses
D)   Managing subordinates
E)   All of the above are included in OBF) C) and D)
G) All of the above

Question 11

Auditors at XYZ Company accept a client firm's questionable financial statements when the infractions have occurred over time. This is an example of:

Accepted Answer

A)   Ill-conceived goals
B)   Motivated blindness
C)   Indirect blindness
D)   The slippery slope
E)   Overvaluing outcomesF) A) and B)
G) B) and D)

Question 12

When we set goals and incentives to promote a desired behavior, but they encourage a negative one, the cause of the resulting unethical behavior is called:

Accepted Answer

A)   Ill-conceived goals
B)   Motivated blindness
C)   Indirect blindness
D)   The slippery slope
E)   Overvaluing outcomesF) None of the above
G) A) and B)

Question 13

Several people have quit the administrative support unit of the company recently. About that time, a new company moved into the area with a better health care plan and comparable wages. The most likely OB perspective to apply is:

Accepted Answer

A)   Individual
B)   Group
C)   Organizational
D)   Interactional
E)   EnvironmentalF) None of the above
G) B) and C)

Question 14

When we are less able to see other's unethical behavior because it has developed gradually, this is called:

Accepted Answer

A)   Ill-conceived goals
B)   Motivated blindness
C)   Indirect blindness
D)   The slippery slope
E)   Overvaluing outcomesF) A) and B)
G) A) and C)

Question 15

The interactional perspective states that behavior is a function of:

Accepted Answer

A)   Interdependent person and environmental factors
B)   Interdependent ethical and unethical factors
C)   Interdependent human and social factors
D)   Independent person and environmental factors
E)   Independent human and social factorsF) A) and E)
G) B) and E)

Question 16

Define ethics. Explain why ethics is an important topic in the field of organizational behavior.

Accepted Answer

Ethics is concerned with behavior-right ...

Question 17

When major league baseball officials failed to notice they had created conditions that encouraged players to use steroids, this was an example of "motivated blindness."

Accepted Answer

A) True 
 B)False

Question 18

What is the "interactional perspective" in OB? How can managers use this perspective?

Accepted Answer

The "interactional perspective" states t...

Question 19

To be effective in organizations, a person should do what is appropriate given the situation.

Accepted Answer

A) True 
 B)False

Question 20

Identify and explain the three applied approaches to selecting a solution.

Accepted Answer

First decide how complete a response you...

Exam 1: Making Ob Work for Me

The interactional perspective states that behavior is a function of:

Correct AnswerverifiedShow Answer

The first step in problem solving is to identify the concepts or theories that should be used to solve the problem.

Correct AnswerverifiedShow Answer

When we are less able to see other's unethical behavior because it has developed gradually, this is called:

Correct AnswerverifiedShow Answer

Revealing information to management or to the authorities about unethical behavior in an organization is called ethical problem solving.

Correct AnswerverifiedShow Answer

In being hired for a job, the most important factor is likely to be _____, but to be promoted, a person needs _______.

Correct AnswerverifiedShow Answer

When we set goals and incentives to promote a desired behavior, but they encourage a negative one, the cause of the resulting unethical behavior is called:

Correct AnswerverifiedShow Answer

The productive potential of an individual's knowledge, skills, and experiences is known as:

Correct AnswerverifiedShow Answer

Among the four skills most desired by employers are active listening and critical thinking.

Correct AnswerverifiedShow Answer

OB includes all but one of the following. Which one?

Correct AnswerverifiedShow Answer

To be effective in organizations, a person should do what is appropriate given the situation.

Correct AnswerverifiedShow Answer

Auditors at XYZ Company accept a client firm's questionable financial statements when the infractions have occurred over time. This is an example of:

Correct AnswerverifiedShow Answer

Identify and explain the three applied approaches to selecting a solution.

Correct AnswerverifiedFirst decide how complete a response you...View AnswerShow Answer

Jonathan decides that rather than hire an employee to replace someone who left, he will eliminate the position. Jonathan is:

Correct AnswerverifiedShow Answer

The greatest benefit of a college education is developing problem-solving and critical thinking skills.

Correct AnswerverifiedShow Answer

Soft skills are job specific; they are useful only in certain jobs.

Correct AnswerverifiedShow Answer

Define ethics. Explain why ethics is an important topic in the field of organizational behavior.

Correct AnswerverifiedEthics is concerned with behavior-right ...View AnswerShow Answer

When major league baseball officials failed to notice they had created conditions that encouraged players to use steroids, this was an example of "motivated blindness."

Correct AnswerverifiedShow Answer

Several people have quit the administrative support unit of the company recently. About that time, a new company moved into the area with a better health care plan and comparable wages. The most likely OB perspective to apply is:

Correct AnswerverifiedShow Answer

Research has shown that:

Correct AnswerverifiedShow Answer

What is the "interactional perspective" in OB? How can managers use this perspective?

Correct AnswerverifiedThe "interactional perspective" states t...View AnswerShow Answer

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In being hired for a job, the most important factor is likely to be _, but to be promoted, a person needs ___.

Correct Answer
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First decide how complete a response you...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Ethics is concerned with behavior-right ...
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Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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The "interactional perspective" states t...
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