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Unilever discovered that people in emerging economies could not afford to buy standard sizes of toothpaste or shampoo,so Unilever started selling single-serve packets at very low prices.Later,Unilever discovered that the same approach worked in the United States and started also selling them there.This is an example of


A) reverse innovation.
B) glocalization.
C) ethnic sensitivity.
D) promotional flex.
E) unethical marketing practices.

F) B) and D)
G) All of the above

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Globalization refers to the processes by which goods,services,capital,people,information,and ideas


A) are onshored and offshored.
B) flow across national borders.
C) are integrated through IMF facilitation.
D) are similar in various markets.
E) affect corporate culture.

F) None of the above
G) C) and D)

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When a company decides to minimize risk and enter a global market by shipping its products to buyers in other countries,this is known as


A) exporting.
B) franchising.
C) a strategic alliance.
D) a joint venture.
E) direct investment.

F) B) and D)
G) D) and E)

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Which of the following statements regarding global segmentation,targeting,and positioning is true?


A) Companies must continually adjust products and marketing strategies to meet the changing needs of global markets.
B) Global segmentation, targeting, and positioning activities are far less complicated than the same activities in the domestic market.
C) When developing a global STP strategy, it is best to define segments by geography alone.
D) Segmentation, targeting, and positioning activities for global markets do not differ substantially from that of domestic markets.
E) The "golden rule" for global STP activities for firms is to never alter a firm's marketing mix to serve the needs of global markets.

F) A) and D)
G) A) and C)

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To maximize potential,segments and target markets can and should be defined by more than just geography.

A) True
B) False

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What kinds of sociocultural concerns are raised in international marketing that go beyond promotion and advertising?

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Understanding another country's culture ...

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The shift of population from rural to urban areas in countries such as India helps global marketers by


A) decreasing pollution.
B) simplifying the supply chain needed to make goods and services available.
C) increasing the human development index.
D) decreasing competition for intellectual capital.
E) increasing nonmaterial GDP output.

F) B) and E)
G) C) and D)

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Global expansion often begins when a firm receives an order for its product from another country.

A) True
B) False

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Russia lags behind most European countries in use of the Internet.

A) True
B) False

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Many of the best-known American retailers,like Starbucks and McDonald's,have contractual agreements with another firm or individuals,allowing its businesses to operate overseas.These companies expanded globally using


A) franchising.
B) exporting.
C) joint ventures.
D) direct investment.
E) strategic alliances.

F) D) and E)
G) B) and E)

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Marketers sometimes use Hofstede's cultural dimensions to design marketing campaigns


A) with low individualism symbolism when confronted with a time-oriented culture.
B) that use uncertainty avoidance to reduce power distance.
C) with significant power distance.
D) consistent with underlying cultural values in a country.
E) with more consistent time orientation.

F) B) and E)
G) A) and E)

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The term trade deficit refers to


A) a country that exports more goods than it imports.
B) an indicator of the quality of life in a country.
C) a level of population growth that impacts exports.
D) the sum of all goods and services handled in a country.
E) higher levels of imports than exports.

F) None of the above
G) B) and C)

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The components of global market assessment include all of the following except


A) ethnic analysis.
B) infrastructure and technological analysis.
C) analysis of government actions.
D) sociocultural analysis.
E) economic analysis.

F) None of the above
G) C) and D)

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What would it mean if Oreo adopted a glocalization strategy for global sales of its cookies?

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Glocalization refers to the use of a sta...

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Which of the following statements is true with regard to growth in global markets?


A) A country's infrastructure does not impact growth in the global market.
B) The number of Russian Internet users is decreasing at a rate of 10 percent annually.
C) Russia's population is expected to increase by one-third in the next half century.
D) Changes in technology, especially communications, have been a driving force for growth in global markets for decades.
E) Brazil does not welcome foreign investors.

F) A) and B)
G) A) and D)

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A consumer products company produces inexpensive goods in underdeveloped markets,then repackages them as cost-effective innovations for Western buyers.This is an example of glocalization.

A) True
B) False

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Firms with global appeal can run global advertising campaigns and simply translate the wording in the advertisements and product labeling.

A) True
B) False

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Of the five strategies for entering new markets,direct investment creates the


A) least investment cost.
B) greatest potential risk.
C) most franchisee control.
D) best opportunity for strong strategic alliances.
E) greatest coordination of efforts of global and local partners.

F) None of the above
G) B) and D)

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China has three main languages,and many more dialects.This presents a particular challenge to developing a global ________ strategy.


A) communication
B) product
C) cultural
D) distribution
E) pricing

F) A) and B)
G) A) and C)

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Despite multiple upturns and downturns in its economy,Russia's overall growth prospects appear promising,especially as a consumer market.However,there are still multiple dilemmas for firms trying to market their goods and services.These dilemmas include all of the following Russia's


A) aging population and low both rates.
B) widespread corruption.
C) international sanctions.
D) involvement in China.
E) fluctuations in oil prices.

F) C) and D)
G) A) and E)

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