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Nescafé coffee is marketed using different coffee blends and promotional campaigns to match consumer preferences in different countries.For example,Nescafé generally emphasizes the taste,aroma,and warmth of shared moments in its advertising around the world.However,in Thailand,Nescafé is advertised as a way to relax from the pressures of daily life.This is an example of which type of global marketing product/promotion strategy?


A) product extension
B) product customization
C) product adaptation
D) dual adaptation
E) dual integration

F) A) and B)
G) D) and E)

Correct Answer

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Since global marketing is affected by economic considerations,a scan of the global marketplace should include which factor?


A) an analysis of cultural diversity within the country under consideration
B) regulatory constraints regarding contracts,mergers,and partnerships
C) an assessment of language differences including dialect variation
D) recognition of a country's currency exchange rates
E) political and ideological differences between the countries involved

F) A) and B)
G) None of the above

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As a general rule,__________ seems to work best when the consumer target market for the product is alike across countries and cultures-that is,consumers share the same desires,needs,and use for the product.


A) product adaptation
B) product extension
C) product integration
D) product invention
E) product customization

F) D) and E)
G) A) and B)

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Yogen Früz is a successful chain of frozen yogurt shops originating in Canada.Archeology Investments has an agreement with the Canadian firm that grants rights to its company to open and operate Yogen Früz shops in Dubai,Oman,Qatar,Bahrain,and Kuwait.Yogen Früz is engaged in


A) dual adaptation.
B) a joint venture.
C) direct exporting.
D) indirect exporting.
E) franchising.

F) A) and B)
G) A) and E)

Correct Answer

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The practice of shielding one or more sectors of a country's economy from foreign competition through the use of tariffs or quotas is referred to as


A) domestic imperialism.
B) protectionism.
C) blocked competition.
D) import taxation.
E) trade restriction.

F) B) and D)
G) All of the above

Correct Answer

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Which of the following statements about bribery is most accurate?


A) Bribes,kickbacks,and payoffs offered to entice someone to commit an illegal or improper act are deemed corrupt in some cultures but not in others.
B) The world's major exporting nations have agreed to treat bribery of foreign government officials as a violation of trade agreements.
C) Bribes paid to foreign companies is in some cases a tax-deductible expense in the U.S.
D) It is a crime for U.S.corporations to bribe an official of a foreign government or political party unless pre-approved by the Federal Trade Commission.
E) It is illegal for a U.S.corporation to bribe an official of a foreign government or political party to obtain or retain business in a foreign country.

F) A) and B)
G) C) and E)

Correct Answer

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A firm's profit potential and control over marketing activities __________ as it moves from exporting to direct investment as a global market-entry strategy.


A) becomes more stable
B) increases
C) levels off
D) decreases
E) becomes more unpredictable

F) C) and D)
G) B) and E)

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In international trade,dumping refers to


A) illegally disposing of unusable or damaged goods to avoid paying removal fees and/or taxes.
B) a firm selling damaged or unsalable goods below their original production cost.
C) a firm selling quality goods at significantly lower prices for the primary purpose of reducing inventory to make room for seasonal goods.
D) a firm selling quality goods at significantly lower prices for the primary purpose of reducing inventory to make room for newer or more expensive models.
E) a firm selling a product in a foreign country below its domestic price or below its actual cost.

F) B) and D)
G) D) and E)

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The reverence that Japan shows towards its elderly is an example of the nation's __________.


A) values
B) beliefs
C) customs
D) religion
E) cultural diversity

F) A) and D)
G) A) and C)

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When a firm sells its domestically produced goods in a foreign country through an intermediary,it is referred to as


A) direct exporting.
B) indirect exporting.
C) licensing.
D) franchising.
E) foreign assembly.

F) B) and C)
G) B) and E)

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Which of the following is an advantage inherent in the use of licensing?


A) The foreign country prefers it to exporting because it gains local employment.
B) It provides an exemption from domestic trade regulations.
C) There is an increase in potential profit compared with direct investment.
D) The licensor retains control of its product.
E) The licensor is protected from creating a potential competitor.

F) All of the above
G) A) and B)

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The prominent global market-entry strategy among small-and medium-sized companies is


A) exporting.
B) franchising.
C) licensing.
D) joint venture.
E) direct investment.

F) A) and D)
G) A) and E)

Correct Answer

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Which of the following types of firms would be most likely to use a global marketing strategy?


A) multidomestic
B) multinational
C) multicountry
D) transnational
E) transborder

F) A) and C)
G) C) and E)

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Which of the following statements concerning currency exchange rates is most accurate?


A) Fluctuations in exchange rates among the world's currencies are of critical importance in global marketing.
B) Fluctuations in exchange rates among the world's currencies occur,but multinational companies are insulated from the affects because of direct investment.
C) Exchange rate fluctuations are relatively rare,but they usually have serious long-term consequences.
D) Exchange rate fluctuations are almost nonexistent due in great part to the stability of the euro.
E) Exchange rate fluctuations may affect the financial sector but rarely reach the consumer.

F) D) and E)
G) C) and D)

Correct Answer

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In global retailing,the acronym "OTC" stands for


A) Off the Cuff.
B) Over the Counter.
C) Off-tariff Countries.
D) Outstanding Trade Countries.
E) Off-shore Trade Consortiums.

F) A) and D)
G) A) and B)

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Four trends in the past decade have significantly influenced the landscape of global marketing.One of them is


A) the rise of economic integration and free trade among nations.
B) an increase in economic protectionism and a decline in free trade.
C) a more aggressive attitude towards initiating international tariffs and quota systems.
D) a decrease in most countries' GDPs and a renewal of nationalism.
E) an increase in most countries' GDPs coupled with an increased degree of consumer ethnocentrism.

F) B) and D)
G) B) and E)

Correct Answer

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Which of the following statements about world trade is most accurate?


A) Manufactured products and commodities account for only 40 percent of world trade.
B) Services such as telecommunications,transportation,and banking make up less than 10 percent of world trade.
C) Dollar value of world trade has more than doubled in the past decade.
D) All nations participate equally in world trade.
E) Free trade among nations is declining in favor of a protectionist atmosphere.

F) A) and E)
G) A) and D)

Correct Answer

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What is the term for a firm selling a product in a foreign country below its domestic price or below its actual cost?


A) dumping
B) surplus marketing
C) second-market pricing
D) channeling
E) entrepreneurial pricing

F) B) and E)
G) D) and E)

Correct Answer

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If you were responsible for marketing communications at a company that manufactures office supplies and had to provide product literature to be distributed in France,you would be wise to use ___________,whereby you have someone to translate your literature from American English into French,and then have someone else in France translate the French into American English.


A) back talk
B) back translation
C) double talk
D) double entendre
E) double indemnity

F) A) and B)
G) None of the above

Correct Answer

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KFC in Japan sells tempura crispy strips.In northern England,it stresses gravy and potatoes.In Thailand,it offers fresh rice.In Holland,instead of potatoes,KFC offers customers a potato and onion croquette.In France,KFC sells pastries alongside its chicken.These examples illustrate that KFC exhibits an understanding of and appreciation for the __________ of other societies.


A) demographics
B) symbols
C) customs
D) sensitivities
E) values

F) B) and E)
G) A) and B)

Correct Answer

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